Deliver better customer service with SNAS’ telephone answering services.

telephone-answering-services

Achieve business celebrity status with exceptional 24/7 live operator support.

Our live-operator answering service is unmatched in the industry. From message and order taking to bilingual receptionists and virtual office capability, SNAS does it all. Did you know that 81% of companies who deliver strong customer service outperform their competition? Rest assured that we unfailingly provide the highest quality of care to your customers. We know how important it is to keep out-of-pocket costs to a minimum, so we make our services affordable for any budget. We will work with you to create a plan that is tailored to fit the specifics of your establishment, and 24-hour care means that even if your doors are closed, your business is open. Our ISO 27001 certification and PCI compliance ensures your information is safe with us. Explore the services we provide below.

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[su_tab title=”Automated“]Automated answering services: because sometimes people prefer talking to computers over talking to people![/su_tab]

[su_tab title=”Business Answering“]Want to know how to succeed in business without really trying? Give us a call. We are the secret to your success![/su_tab]

[su_tab title=”Dispatching“]When it comes to dispatch services, timing is everything. Our operators answer calls in 3 rings or less. Can your current service say that?[/su_tab]

[su_tab title=”Emergencies“]Cool, calm, and collected. That describes our experienced operators. Emergencies happen. Be prepared.[/su_tab]

[su_tab title=”International“]SNAS is a leader in the U.S. market, and we can serve the needs of international companies, too![/su_tab]

[su_tab title=”Personal Use“]Sometimes, you feel like you need a personal receptionist. Now you can have one. Answering your calls is personal to us![/su_tab]

[su_tab title=”Toll Free“]1-800 numbers make it easier for choosy consumers to choose you. We can help, and it won’t take a toll on your budget.[/su_tab]

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CSR-SNAS

Everything under the sun,
and then some.

When it comes to your business communication,
do you have all of your bases covered?

Nationwide service with the personal touch of a local office – doesn’t that sound like the perfect plan? Whether you have national or international clients, you need a telephone answering service with the capacity to handle global response. At least 20% of the staff at SNAS is bilingual, we can provide clients with toll-free 1-800 numbers, and we offer both automated (IVR) and live-voice answering. That’s just the tip of the iceberg!

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We go way beyond just
answering your phones.

If we haven’t convinced you yet, here are a few of the fantastic benefits of outsourcing to Specialty Answering Service.

Want to reduce internal costs? Outsource to SNAS. There is no expensive equipment to purchase or install. Our operators work remotely, and can even work virtually, which eliminates the need for additional staffing and salary expenditures. We are able to integrate into your pre-existing software and we can manage a variety of activities for you, including email and live chat services. Taking the burden off your employees increases productivity and satisfaction.What about sales? Our staff is expert at lead capture and upsell/cross-sell techniques. We can handle all inbound sales including order taking, payment processing and shipping needs. If you’re wondering what your customers think of your product, we are happy to administer outbound customer satisfaction surveys. Appointment setting and confirmation calls are a breeze, too. We will alert you of any customer concerns or last minute schedule changes.

Excited customers. Finally.
SNAS gives your small business everything you need to wow customers. Every time.
The best kind of telephone answering service is the kind you don’t even know is there. That’s SNAS. We seamlessly integrate into your business. You have full control over everything we do and say. With live telephone support, your customers can find answers to problems 24/7. Customers are happy. Your business grows.

Small business experience.
From our inception in 1985, Specialty has answered for many industries.
We have worked with physicians’ offices, medical and dental clients. Own an HVAC or plumbing business? SNAS can keep customers from running cold. For emergency dispatch or compassionate care for funeral services, we won’t disappoint. With appointment reminder calls, your real estate or law practice will always be busy. Limo or taxi service? We keep your wheels turning!

So what are you waiting for?
How about service for free?
Start today! You’ll be happy you did.
We are so confident in our services that we are willing to put our money where our mouth is. We invite you to test us out, completely free of charge for 2 weeks – no catch. Once you begin a partnership with SNAS, you will wonder how you ever got along without us.

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Want to learn more?

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SALES. CUSTOMER SERVICE. YOUR BUSINESS’ BEST FRIEND!